Return & Refund Policy 

• Defective products will be replaced after inspection by our engineering team.
• Courier/delivery replacement charge: 150 BDT (inside Dhaka); outside Dhaka courier charge applies.
• Burnt, physically damaged, broken, or modified products are not eligible for return.
• Unauthorized modification or firmware update voids warranty/return eligibility.
• Software and software licenses are non-refundable.
• Refund charges may apply for online payments (bKash, Nagad, Rocket, Card, etc.).
• If the product does not work with another device, it is not eligible for return.
• Refund processing time: 7–10 working days (same payment method).
• Do not accept delivery if the package is damaged or broken.